Privacy policy

Privacy Policy – Bismin

Effective Date: 10 January 2026

Bismin we operates the Bismin and Bismin Seller mobile applications. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.


1. Information We Collect

a) Personal Information

We may collect:

  • Name

  • Phone number

  • Email address

  • Store/business details (for sellers)

  • Address and location (for delivery and service availability)

b) Usage Information

  • App usage data

  • Device information (model, OS version, app version)

  • Log data and crash reports

c) Payment Information

Payments are processed through third-party gateways (e.g., Razorpay, Paytm).
We do not store your card or UPI details.


2. How We Use Your Information

We use your information to:

  • Create and manage accounts

  • Process orders and payments

  • Provide customer support

  • Improve app performance

  • Send service notifications

  • Prevent fraud and misuse


3. Sharing of Information

We may share data with:

  • Payment partners for transaction processing

  • Delivery partners for order fulfillment

  • Government or legal authorities when required by law

We do not sell your personal data.


4. Data Security

We use reasonable technical and administrative measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.


5. Data Retention

We keep your data only as long as:

  • Your account is active

  • Required for legal, tax, or business purposes

You may request deletion of your account and data.


6. User Rights

You can:

  • Access your data

  • Update your information

  • Request deletion

  • Withdraw consent where applicable

Contact us using the details below.


7. Children’s Privacy

Bismin is not intended for children under 13.
We do not knowingly collect data from children.


8. Third-Party Services

Our app may use:

  • Google Firebase

  • Payment gateways

  • Map and delivery services

Their privacy policies apply to their data handling.


9. Changes to This Policy

We may update this policy from time to time.
Changes will be posted in the app or on our website.


10. Contact Us

If you have questions about this Privacy Policy:

Bismin Support
Email: hi@bismin.com
Phone: +91- 8123339981
Address: channapatna