Shipping Policy – Bismin

Effective Date: 20 January 2026

This Shipping Policy explains how delivery works on Bismin. By using Bismin, you agree to this policy.

1. Delivery Area

Bismin delivers only in selected cities and areas.

Delivery availability depends on seller and partner location.

2. Delivery Time

Delivery time shown in the app is an estimate.

Time may change due to traffic, weather, high demand, or seller delay.

3. Delivery Charges

Delivery charges, if any, are shown before you place the order.

Charges may change based on distance, time, and demand.

4. Order Handling

Sellers prepare and pack your order.

Delivery partners pick up and deliver to your address.

5. Address and Contact

You must give the correct address and phone number.

Bismin is not responsible for delays or failure due to wrong details.

6. Missed Delivery

If you are not available or do not answer calls:

The order may be canceled or marked delivered.

No refund may be given in such cases.

7. Safety and Quality

Sellers are responsible for food and product quality.

Delivery partners handle orders carefully, but Bismin is not responsible for seller quality issues.

8. Special Instructions

You can add delivery instructions in the app.

Delivery partners will try to follow them but cannot promise all requests.

9. Delays and Issues

If your order is very late or no

t delivered, contact support through the app.